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How it works

Search, book, relax.

No phone calls, no waiting three days for a quote, no cash at the door. Here is exactly what happens from opening the app to rating the job.

01

Tell us where you are

Set your address once. Holler shows the cleaners, barbers and beauty pros who actually cover your postcode — with their real prices and their real customer ratings, before you commit to anything.

  • Prices are set by each provider and shown up front — no quotes, no callbacks
  • Filter by service type: cleaning, window cleaning, barbering, beauty and more
  • Ratings come only from customers who booked and paid through Holler
Browsing local cleaning services and their listings in the app
02

Pick a time that suits you

Choose your date and slot, add anything the provider needs to know — how many hours, whether they should bring materials, where to park — and confirm.

  • See genuine availability, not a request form
  • Add job details so nobody turns up unprepared
  • Set it to repeat weekly or fortnightly if you want the same slot each time
Choosing a date and time for a booking in the app
03

Pay securely in the app

Pay by card, Apple Pay or Google Pay. Your money is held safely and only released to the provider once the job is done — so nobody is handling cash at your front door.

  • Payments processed by Stripe — we never see or store your card number
  • Holler takes a flat 5%; the provider keeps 95%
  • Every booking, receipt and invoice stays in your account
Managing bookings with secure payments in the app
04

Track them to your door

Follow your pro on a live map as they make their way to you, message or call them in the app without swapping phone numbers, and rate the job when it is finished.

  • Live arrival tracking, the same as a food delivery
  • In-app chat and calling — your number stays private
  • An arrival PIN so you know the right person is at the door
Tracking a cleaner on a live map with call and chat buttons and an arrival PIN

After the job

What happens when plans change, or when something isn’t right.

Cancelling

Cancel from the app any time. Whether a refund is due depends on how close to the appointment you cancel and whether the provider has already travelled or started work.

If something goes wrong

Raise a support ticket in the app within 7 days. We look at the booking record, your messages and any evidence, and can issue a full or partial refund at our discretion.

Rating your pro

Leave an honest rating once the job is done. Only customers who actually booked and paid through Holler can review — which is what keeps the ratings worth reading.

Booking again

Rebook the same provider in two taps, or set a recurring slot so your clean just happens without you thinking about it.

Full detail is in our Terms of Service, including how refunds and disputes are handled.

Ready when you are.

Join the waitlist and we’ll tell you the moment Holler goes live in your postcode.

Free to join. No spam — just one email when we launch near you. Privacy